How I help

Flexible leadership support for important work.

Services

Ways to work together.

Organizations do not always need another full-time executive. Sometimes they need experienced leadership capacity for a defined period, a high-priority initiative, or work that needs clearer ownership.

Fractional Executive Leadership

Experienced leadership capacity without adding another full-time executive.

I work alongside owners, CEOs, executive teams, and boards on a part-time, interim, or project basis when important work needs senior leadership and practical follow-through.

Useful when...

A leadership role is vacant or in transition.
Growth has outpaced internal capacity.
An initiative needs executive ownership.

Examples of support...

Interim or fractional leadership.
Operating cadence and accountability.
Cross-functional coordination.
Board and stakeholder updates.

Experience includes CEO and VP leadership across corporate, public-sector, and community environments.

Related experience

Served as CEO through growth, transformation, operating change, and multi-site priorities.
Held Vice President roles across sales, revenue operations, analytics, workforce planning, and internal tools.
Led cross-functional teams across Canada and the U.S. in performance-driven environments.

Strategic Planning & Alignment

Clear priorities, shared direction, and practical plans people can act on.

Strong planning helps leaders, boards, and partners agree on what matters most and how progress will be made.

Useful when...

Priorities need to be clarified or refreshed.
Leaders or boards need alignment.
Strategy needs to become practical action.

Examples of support...

Strategic planning and facilitation.
Implementation planning.
Connecting strategic priorities to funding opportunities, implementation plans, and practical next steps.
Measures, milestones, and accountability.

Representative work includes five-year strategic planning, capital planning, and cross-functional planning forums.

Related experience

Led development of a five-year Strategic Plan and Capital Plan.
Built national customer growth, loyalty, and retention programs.
Chaired cross-functional planning forums across sales, marketing, product, training, support, and operations.

Strategic Projects

Dedicated ownership for priority initiatives that need focus, funding readiness, business cases, stakeholder alignment, and follow-through.

Some projects are too important to leave on the side of someone's desk. They need focus, coordination, judgment, funding pathways, and steady leadership.

Useful when...

A priority project has been discussed but needs clearer ownership, structure, and next steps.
A funding opportunity, grant application, or government program could support the work, but the project needs to be shaped clearly.
A business case, partner alignment, timeline, budget, or implementation plan is needed to move from idea to action.

Examples of support...

Project scoping, planning, and execution support.
Business cases, funding applications, grant submissions, and supporting materials.
Partner, funder, municipal, board, and stakeholder alignment.
Timelines, roles, decision points, and implementation planning.
Follow-through from planning into execution.

Experience includes advancing a $40M community infrastructure expansion from concept toward construction.

Related experience

Advanced major capital expansion work through governance, stakeholder alignment, funding applications, public engagement, and early execution.
Led strategic initiatives including rebranding, CRM implementation, sales enablement tools, and channel launches.
Delivered projects across corporate, technology, public-facing, and community environments.

Business Transformation

Improving how work gets done as organizations grow or change.

Growth and complexity often expose gaps in process, structure, reporting, systems, or accountability. I help leaders identify what is getting in the way and move improvement work into execution.

Useful when...

Operations feel harder than they should.
Roles, reporting, or accountability are unclear.
A change initiative needs leadership.

Examples of support...

Operating model and process improvement.
Reporting and performance cadence.
Role clarity and team alignment.
Systems implementation support.

Experience includes operational improvement, reporting tools, quality programs, and performance processes.

Related experience

Led sales operations re-engineering work that delivered measurable revenue gains and cost savings.
Introduced operating systems, reporting tools, quality programs, and performance processes.
Reopened and transformed a former YMCA into a second operating facility in six months.

Revenue Growth

Strengthening how organizations grow, retain customers, and execute commercially.

Growth often requires clear priorities, better visibility, stronger coordination, and disciplined follow-through.

Useful when...

A growth opportunity lacks ownership.
Sales, marketing, operations, or service are not aligned.
Revenue visibility or accountability needs improvement.

Examples of support...

Growth planning and business development.
Sales process improvement.
Customer acquisition and retention.
Revenue reporting and performance rhythm.

Experience includes customer growth programs, revenue channels, analytics, forecasting, and retention work.

Related experience

Built and scaled growth channels including direct response and live chat.
Improved revenue performance through analytics, forecasting, workforce planning, and performance tools.
Led customer retention and lifecycle programs in national environments.

Governance & Stakeholders

Building alignment where decisions, trust, and communication matter.

Many important initiatives involve boards, governments, partners, employees, funders, or community stakeholders. Progress depends on clarity, trust, and a practical path to decisions.

Useful when...

Different stakeholders need to align.
Governance or decision processes need structure.
A sensitive initiative needs calm facilitation.

Examples of support...

Board and executive alignment.
Supporting board, municipal, partner, community, and funder alignment around important projects.
Clear materials for decision-makers and funding partners.
Governance tools and committee structure.

Experience includes governance modernization, municipal owner engagement, community partners, and major donor alignment.

Related experience

Strengthened board governance through committee structures, board tools, competency planning, and term limits.
Worked with municipal owners, elected officials, community partners, and major donors.
Built practical operating infrastructure including policies, role clarity, templates, and governance tools.

Next step

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