Experience

Practical leadership for important work.

For more than 25 years, Dorgam Hideib has helped organizations grow, improve performance, align stakeholders, lead change, and move important work from discussion into action. This page highlights the experience most relevant to Hideib Advisory.

Representative experience

Experience that helps organizations make progress.

Executive leadership

CEO and Vice President leadership across corporate, public-sector, and community environments, including TELUS, Web.com Group, and the Mariners Centre.

Growth and revenue performance

Experience building growth channels, improving revenue visibility, strengthening forecasting and reporting, and leading customer retention, lifecycle, and performance improvement initiatives.

Strategic projects and execution

Led major initiatives including rebranding, CRM implementation, sales enablement tools, channel launches, business system improvements, facility reopening work, and capital expansion planning.

Governance and stakeholder alignment

Worked with boards, municipalities, executive teams, funders, partners, and community stakeholders to support planning, decision-making, accountability, and progress.

Operational improvement

Introduced operating systems, reporting tools, quality programs, accountability processes, policies, and practical infrastructure across public and private-sector environments.

Selected proof points

Relevant experience behind the work.

Growth and revenue performance

Led customer growth, revenue channel, analytics, forecasting, and performance improvement work across national corporate environments, including sales, service, retention, digital channels, and customer lifecycle programs.

Operating leadership across complex environments

Held CEO and Vice President roles across corporate, public-sector, and community environments, with responsibility for cross-functional teams, systems, reporting, accountability, and operational improvement.

Major project and capital leadership

Helped advance a $40M community infrastructure expansion through planning, stakeholder engagement, funding alignment, governance, and execution readiness.

Governance and stakeholder alignment

Worked with boards, municipalities, executive teams, partners, funders, and community stakeholders to support practical planning, decision-making, accountability, and follow-through.

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